Each plan includes a generous base allowance. Exceeding a limit is billed as usage โ no plan upgrade is forced.
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Additional branches
Add branches beyond your plan limit at any time. Branches are counted at end of billing month.
1 โ 10 (Starter base)Included
11 โ 40 (Pro base)Included
Each extra branch$3.50 / branch / mo
100+ branches$2.80 / branch / mo
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Visit transactions
A "visit" is one completed field inspection submitted by a supervisor. Includes all KPIs, photos, and GPS data.
0 โ 200 / moIncluded (Starter)
0 โ 1,000 / moIncluded (Pro)
1,001 โ 5,000$0.08 / visit
5,001 โ 20,000$0.05 / visit
20,001+$0.03 / visit
๐ค
AI Analytics queries
Each AI analysis (Network overview, KPI deep dive, Action plan, etc.) counts as one query. Business plan includes 100/mo.
Business plan100 / mo included
Additional queries$0.25 / query
Query bundle (500)$89 one-time
Pro add-on$29 / mo (50 queries)
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Additional users
Each supervisor, checker, or manager seat beyond your plan's base allocation.
Starter: 3 seatsIncluded
Pro: 7 seatsIncluded
Each extra seat$8 / user / mo
Read-only managers$3 / user / mo
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Cross-check verifications
Independent branch verification by a checker. Pro & Business plans include unlimited cross-checks.
StarterNot included
Pro & BusinessUnlimited
Starter add-on$19 / mo (unlimited)
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Data storage & exports
Visit history, photo evidence, and export files. Storage is counted across all visit records.
Starter: 2 GBIncluded
Pro: 20 GBIncluded
Business: 100 GBIncluded
Extra storage$4 / 10 GB / mo
Full feature comparison
Every detail, side by side.
Feature
Starter
Professional
Business
Enterprise
Network & users
Branches
Up to 10
Up to 40
Up to 100
Unlimited
Supervisors
2
4
Unlimited
Unlimited
Cross-checkers
โ
2
Unlimited
Unlimited
Admin accounts
1
2
3
Custom
Read-only managers
โ
Add-on
โ
โ
Visit management
Visits per month
200
1,000
5,000
Unlimited
GPS-verified visits
โ
โ
โ
โ
17-KPI checklist
โ
โ
โ
โ
Photo evidence (6/visit)
โ
โ
โ
โ
Competitor intelligence
โ
โ
โ
โ
Cross-check verification
Add-on
โ
โ
โ
Weekly visit planning
โ
โ
โ
โ
Escalation management
โ
โ
โ
โ
Branch relocation reports
โ
โ
โ
โ
Reports & analytics
Dashboard
โ
โ
โ
โ
KPI performance report
Basic
Full
Full
Full
Franchisee report
โ
โ
โ
โ
Network overview
โ
โ
โ
โ
M&E Monitor (all filters)
โ
โ
โ
โ
Supervisor reliability
โ
โ
โ
โ
Score inflation detection
โ
โ
โ
โ
AI Analytics (Claude)
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Add-on
100 queries/mo
Unlimited
Excel export
โ
โ
โ
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API data access
โ
โ
โ
โ
Admin & compliance
Multi-language (EN/FR/SW)
โ
โ
โ
โ
Franchisee management
โ
โ
โ
โ
Branch manager
Basic
โ
โ
โ
Custom branding
โ
โ
โ
โ
Audit log
โ
โ
90 days
Unlimited
SSO / SAML
โ
โ
โ
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SLA guarantee
99.5%
99.5%
99.9%
99.95%
Support
Documentation
โ
โ
โ
โ
Email support
72h
24h
12h
4h
Onboarding session
โ
1 session
2 sessions
Dedicated CSM
Training for supervisors
โ
โ
1 session
Custom
Phone / WhatsApp support
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โ
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Questions & answers
Everything about pricing and billing.
One visit = one completed field inspection submitted by a supervisor. This includes all 17 KPI responses, GPS coordinates, photos, and growth plan notes. Draft visits that are not submitted do not count. Cross-checks count separately and are included free on Pro and Business plans.
The account is not cut off. Extra visits are billed at the overage rate ($0.08 each for 1,001โ5,000 visits) automatically at the end of the billing period. An email alert is sent at 80% and 100% of included visits, and visit bundles can be pre-purchased at a discount.
Yes. Upgrading takes effect immediately and is charged the prorated difference for the remaining days of the month. Downgrading takes effect at the start of the next billing cycle โ data is always preserved.
Yes โ every plan comes with a 14-day free trial, no credit card required. Full access to the plan's features is available during the trial, including the complete KPI system, GPS verification, reports, and cross-check tools.
Annual billing is charged upfront for 12 months and gives a 20% discount vs monthly billing, with the same features and usage allowances. Cancelling triggers a prorated refund for unused months โ no lock-in.
USD, EUR, and RWF (Rwandan Francs) are accepted. Pricing in RWF is set quarterly based on the exchange rate. Major credit cards, mobile money (MTN MoMo, Airtel Money), and bank transfer for annual plans are supported.
Visit data, branch data, and supervisor data belong entirely to the customer. Data is never shared or sold, and can be exported at any time as a JSON backup or Excel files. Business and Enterprise plans store data on encrypted servers with regular backups.